FAQs

For Frank

The Confirmation AI Agent.

Frank makes automated welcome calls (sometimes called Confirmation Calls) to your new solar customers to confirm key details, reduce cancellations, and ensure smooth post-sale handoff.

By calling the homeowner quickly after the sale, Frank reinforces the decision, answers questions, and ensures there's no confusion about next steps—reducing buyer's remorse.

Frank verifies homeowner name, system size, adders, financing terms, rep promises, roof condition, and next steps, such as a site survey or install date.

Yes. Frank must be customized for each solar company to match the company's terminology, process, and internal handoff requirements.

Yes. Frank can receive deal data directly from your CRM or sales tools, so there's no need for manual input.

Frank uses natural language voice AI and polite phrasing. Many homeowners assume they're speaking to a friendly assistant. You control how he introduces himself.

Frank flags the call for human follow-up and can escalate via email or internal system. He doesn't guess.

Frank can call within minutes of receiving the copy of the contract. Most companies have him call while the rep is still in the home.

Frank leaves a friendly voicemail and will retry the call at scheduled intervals.

Yes. Frank can be trained to speak multiple languages, including Spanish, based on your customer base.

Yes. We provide real call recordings and can simulate a custom demo for your company.

Frank reduces cancellations, improves handoff quality, and ensures reps don't forget critical steps—protecting your revenue. Frank also checks if the sales reps documented all parts of the agreement.

Yes. If you have specific phrases or scripts required by financing, insurance, or HOA rules, Frank can be trained to include them.

Yes. He can ask follow-up questions, collect info (like preferred install time or insurance status), and update your system.

No. Frank supports your reps by ensuring no details fall through the cracks after the sale.

Setup takes a few days to a couple of weeks. We train Frank on your workflows, connect to your CRM, and run test calls before launch.

Yes. We use secure, encrypted systems and follow industry best practices for customer data.

Pricing depends on your call volume and features. We charge an initial set-up fee and then a cost per call additional.

Frank is proactive, human-like, and tailored for post-sale verification—not a passive menu system. He's trained on your data and sounds like a helpful team member.

Yes, he can! Frank can do anything a person can do on the phone, including texting, emailing, or transferring calls. And he can interact with software such as CRMs, spreadsheets, and most business software.